Your customers want to spend their time enjoying the shopping experience. They want staff on hand to inform their purchasing decisions. Shelves stocked with the goods they’re looking for. And they want to checkout fast. To get this right, your business needs to reduce time and inventory theft. Accurately schedule staff to cope with peak times, deal with absenteeism, and spot productivity gains. How well your customers spend their time in your store depends on how well you spend your time.
Time-theft in the form of buddy clocking for late arrivals, exaggerated lunch breaks or excessive cigarette breaks not only leave your shop floor short staffed but also lead to honest workers picking up the slack. With fingerprint readers at entry points, buddy clocking is completely eliminated and persistent tardiness can be identified and dealt with before it affects customer service levels.
Inventory shrink takes many forms: staff failing to scan items bought by friends (sweethearting), authorising discounts without permission, or stealing cash from tills or stock from store rooms. Swapping keys and swipe cards for biometric fingerprint readers you can tie individuals to specific locations and transactions and investigate employee theft much more swiftly and effectively.
Installing facial recognition scanners or fingerprint readers at access points and IT systems and personalising access rights ensures that you minimise the risk of unauthorised access and business or customer data breaches.
If you’ve got sales teams on the road you can use mobile clocking with GPS location tracking to access accurate clocking data.
For most of your sales staff, these ultra-secure systems are easy to use and require little technical training: most of your staff already use biometric scanners routinely on their smartphones. As these systems are cheat-proof, they automatically deter dishonest behaviours whilst also making staff feel more accountable and responsible for their actions.
Accessed by managers or supervisors on a PC or laptop, our Live Personnel Attendance Dashboard collects and displays real-time time and attendance data (who clocked in, who didn’t, who clocked out, and who is off sick or on holiday) from every device and terminal you use 24/7/365.
By accessing real-time data, you can pay staff for the exact hours worked. Our software also automatically deducts lunch breaks, late arrivals, early departures, holidays, sickness, even partial absences. Attendance data can also be imported into payroll software like Sage.
Your business probably employs a diverse range of full-time, part-time, and contract employees. With Timestandard, you can easily create and maintain an up-to-date personnel database including photos, CVs, contact details, training and performance data.
High levels of absence can be a nightmare for retailers, especially at peak times. With our built-in Bradford Factor calculator you can spot absence patterns during normal working times and work with individuals to identify the root causes of their absenteeism, whether they are personal or linked to poor management practices or the environment.
High levels of absence can be a nightmare for retailers, especially at peak times. With our built-in Bradford Factor calculator you can spot absence patterns during normal working times and work with individuals to identify the root causes of their absenteeism, whether they are personal or linked to poor management practices or the environment.
To give your staff a proper work-life balance, deal quickly with unplanned absences and plan ahead for busy periods, our rostering software makes it easy to create and edit shifts and manage your workforce.
At point of sale, on the shop floor or in the back room, most of the tasks your staff undertake individually or in teams can be tracked, enabling managers and supervisors to eliminate inefficiencies, target training interventions, and recognise and reward top performers.
With accurate attendance data gleaned from biometric scanners, you can run fire roll call reports instantly on a PC or mobile (many stores leave roll call enabled phones in safe, pre-determined locations). Roll calls can be store wide or display attendance at specific areas to escalate evacuations and inform emergency crews.
To make sure your business adheres to the Working Time Directive (WTD), our software monitors individual hours worked and overtime schedules and alerts managers and supervisors before the time runs out. With our Employee Self-Service (ESS) solution, sales teams (and shop employees) can also check their overtime, how many holiday days they have left, update contact details and request time off on a mobile phone or PC.
Our software can be hosted locally on your servers or accessed from the Timestandard cloud so you can monitor real-time attendance data, process payroll, and alter shifts from the comfort of your sofa at home.
Time and attendance and payroll data can be stored for 7 years so that future claims made by former full or temporary staff working at any time and at any shop can be resolved quickly and fairly.
Whether you’ve just opened your first coffee shop or have multiple outlets across the UK, with low absence rates, reduced incidents of time or inventory theft, and with resulting high levels of engaged staff and customer satisfaction, you can invest your time in growing your business.